Help Center

Frequently Asked Questions

Yes — every product is sourced directly from the brand or an authorized distributor. We never carry replicas, testers sold as full-size, or grey-market stock.
Standard delivery takes 5–7 business days nationwide. Express delivery (1–2 business days) is available at checkout for a flat fee. Orders over Rs. 3,000 qualify for free standard shipping.
Cash on Delivery, and Bank Deposit — transfer to our account and send proof on WhatsApp; we'll confirm your order once it's verified.
Yes — sign in and visit My Orders for real-time status on every order you've placed.
Unopened, unused products can be returned within 7 days of delivery. Reach out to our team via the Contact page with your order ID to start a return.
Yes, we deliver nationwide to every province.

Still have a question? Get in touch — we're happy to help.